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The London Sports Injury Clinic
Home > Patient Information > Glossary > Frequently Asked Questions

Frequently Asked Questions

 

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What happens if 108 Medical Chambers is not within an insurers hospital network 

Patients are still able to access treatment even if the clinic is not within their insurers network or listed within their actual policy network members. Under the Financial Services Ombudsman ruling on access to treatment patients are able to attend any clinic and have the fees re-imbursed on an ex-gratia basis to the sum equivalent to the recommended fee level as if the procedure has been carried out in a recognised centre. 

The member would have to pay the bill and submit the receipted account to for re-imbursement. 

We guarantee no shortfall subject to policy excess and exclusion as we are aware of the recommended fee levels and would charge in accordance with these. 

If you have any questions on this please contact Hamish Millar at 108 Medical Chambers

0207 563 1234 / hamish@108harleystreet.co.uk / 07879 418969

How soon can I have an appointment?

A Consultant is routinely available every weekday, so it can usually be within 24 hours of requesting the appointment. In some cases it may be possible to have a same day appointment.

Do you contact my GP? 

Yes. We will inform your GP and any other relevant specialists, e.g. physio

I feel anxious about the appointment. 

We understand how anxious and sometimes embarrassed you may feel about your appointment, but our fully trained staff aim to make your visit as comfortable and relaxed as possible. Please do not hesitate to tell the Consultant or Nurse if you are overly concerned. They will be pleased to answer your questions and put your mind at rest.

How much does it cost? 

The costs for consultations vary from £185 to £400 for a first consultation or second opinion, and £155 to £185 for follow-up consultations. There are additional charges for any investigations or diagnostic tests.

Charges are routinely covered in full by all medical insurers, subject to individual policy benefit limits, restrictions and excesses.

If you are not covered by medical insurance we offer all-inclusive packages for all treatments

For more information on charges please contact us on 0207 563 1234.

How do I get further information on The London Sports Injury Clinic?

Do not hesitate to call us on 0207 563 1234 and you will be directed to the most appropriate person to answer your enquiry.

How do I make an appointment?

Simply call 0207 563 1234 , Monday to Friday between 8am and 6pm (5.30 pm on Fridays). You will need a referral letter from your GP or other specialist to see the Consultant if you are expecting your medical insurer to pay. Please either forward this in advance or bring this with you to your first appointment.

Are you regulated?

The London Sports Injury Clinic is a division of 108 Medical Ltd which is registered with the Care Quality Commission (CQC) and subject to their audit process. Internally we are managed by a Medical Advisory Committee (MAC) who ensure that all regulatory matters are kept up to date and manage the conduct of the Consultants with admitting rights to 108 Harley Street. There are also regular team meetings that deal with both ongoing professional education and case management.

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