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FREQUENTLY ASKED QUESTIONS

 

Patients are still able to access treatment even if the clinic is not within their insurers network or listed within their actual policy network members. Under the Financial Services Ombudsman ruling on access to treatment patients are able to attend any clinic and have the fees re-imbursed on an ex-gratia basis to the sum equivalent to the recommended fee level as if the procedure has been carried out in a recognised centre. 

The member would have to pay the bill and submit the receipted account to for re-imbursement. 

We guarantee no shortfall subject to policy excess and exclusion as we are aware of the recommended fee levels and would charge in accordance with these. 

If you have any questions on this please contact Clair Linnane at 108 Medical Chambers

0207 563 1234 / clair@108harleystreet.co.uk

The London Sports and Orthopaedic Clinic is a division of 108 Medical Ltd which is registered with the Care Quality Commission (CQC) and subject to their audit process. Internally we are managed by a Medical Advisory Committee (MAC) who ensure that all regulatory matters are kept up to date and manage the conduct of the Consultants with admitting rights to 108 Harley Street. There are also regular team meetings that deal with both ongoing professional education and case management.

 

Simply call 0207 563 1234, Monday to Friday between 8am and 6pm (5.30 pm on Fridays). You will need a referral letter from your GP or other specialist to see the Consultant if you are expecting your medical insurer to pay. Please either forward this in advance or bring this with you to your first appointment.

We understand how anxious and sometimes embarrassed you may feel about your appointment, but our fully trained staff  aim to make your visit as comfortable and relaxed as possible. Please do not hesitate to tell the Consultant or Clinic Nurse if you are overly concerned. They will be pleased to answer your questions and put your mind at rest.

We have a specialist Consultant Surgeon available every Tuesday, while our Hand and Wrist consultant is available every Friday.

We have a well experienced, specialist team that caters to orthopaedic and sports related injuries. Meet our team.

Yes. We will inform your GP and any other relevant specialists in writing, eg physio of all consultations, investigations and treatments that you have received.

 

 

The costs for initial consultations will not exceed £250, second opinion will not exceed £350, and £180 to £225 for follow-up consultations. There are additional charges for any investigations or diagnostic tests.

Charges are routinely covered in full by all medical insurers, subject to individual policy benefit limits, restrictions and excesses. If you are not covered by medical insurance we offer all-inclusive packages for all treatments.

For more information on charges please check our Fees and Payments or contact us on 0207 563 1234.

Do not hesitate to call us on 0207 563 1234 and you will be directed to the most appropriate person to answer your enquiry.

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